Terms of service
OVERVIEW
This website is operated under the brand name Tomi Brand™.
Tomi Brand™ is a commercial brand managed and operated by BRANDHUB TRADE LLC, a legally registered company in the United States.
Throughout this website, the terms “we”, “us”, and “our” refer to BRANDHUB TRADE LLC, which is fully responsible for the operation of this website, including product listings, order processing, customer communications, customer support, returns, refunds, and warranty handling.
By accessing or using any part of this website, including placing an order, you agree to be bound by these Terms of Service (“Terms”), along with any additional policies referenced herein or made available through this website. These Terms apply to all users, including visitors, customers, and content contributors.
If you do not agree to these Terms, you may not access the website or use any of its services.
Our online store is hosted on Shopify Inc., which provides the secure e-commerce platform that enables online transactions.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have permission to use this website under the supervision of a legal guardian.
You may not use our products or services for any unlawful purpose or in violation of applicable laws or regulations.
Any violation of these Terms may result in suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel transactions for legitimate business reasons, in accordance with applicable laws.
Content submitted through this website, excluding payment information, may be transmitted across networks as required for technical operation. Payment data is processed securely using encrypted systems.
You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the website or its services without prior written authorization.
SECTION 3 – INFORMATION ACCURACY
We strive to present clear, accurate, and up-to-date information on this website. However, content may be updated or adjusted as necessary.
Customers are encouraged to review all product descriptions, specifications, and policy pages before completing a purchase.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES
Product prices, availability, and services may change without prior notice. Any confirmed orders will be handled in accordance with the policies in effect at the time of purchase.
We reserve the right to modify, suspend, or discontinue any part of the website or services as necessary.
SECTION 5 – PRODUCTS
Products are offered for sale through this website and are subject to availability.
We make reasonable efforts to display product images, descriptions, and specifications accurately. Minor variations may occur due to display settings or product updates.
All purchases made through this website are subject to our Shipping Policy, Returns Policy, and Warranty Policy, which are available on this website and accessible via the footer.
BRANDHUB TRADE LLC is responsible for processing, fulfilling, and supporting all orders placed through this website.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing and shipping information for all purchases.
We reserve the right to cancel, limit, or review orders in cases of suspected fraud, policy violations, or operational issues, with appropriate customer notification when applicable.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
This website may provide access to third-party tools or services for convenience purposes.
These tools are provided “as is” and are not controlled by us.
These tools do not affect product sales, order processing, or customer support responsibilities, which remain solely with BRANDHUB TRADE LLC.
SECTION 8 – THIRD-PARTY LINKS
This website may contain links to external websites operated by third parties.
We are not responsible for the content, policies, or practices of third-party websites. Accessing such websites is at your own discretion.
SECTION 9 – USER FEEDBACK AND SUBMISSIONS
Any feedback, suggestions, or content submitted to us may be used to improve our services.
You are responsible for ensuring that your submissions do not violate third-party rights or applicable laws.
SECTION 10 – PERSONAL INFORMATION
The collection and use of personal information are governed by our Privacy Policy, available on this website.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, information on this website may contain typographical errors or inaccuracies. We reserve the right to correct such issues and update information when necessary.
SECTION 12 – PROHIBITED USES
You may not use this website or its content for unlawful purposes, misleading practices, intellectual property violations, or actions that compromise website security or functionality.
SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY
Products and services are provided in accordance with applicable laws.
To the maximum extent permitted by law, BRANDHUB TRADE LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or its products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless BRANDHUB TRADE LLC and its affiliates from claims arising from violations of these Terms or applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or by us in accordance with applicable laws.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with all referenced policies, constitute the entire agreement between you and BRANDHUB TRADE LLC regarding the use of this website.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.
SECTION 19 – CHANGES TO TERMS
We may update these Terms periodically. Continued use of the website constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
Legal Entity:
BRANDHUB TRADE LLC
Business Address:
4800 North Federal Highway, Suite B200
Boca Raton, FL 33431
United States
Customer Support:
Email: support@tomibrand.com
Available 7 days a week, from 9:00 AM to 6:00 PM