About us
About Tomi Brand
Tomi Brand™ is a watch brand operated by BRANDHUB TRADE LLC, a legally registered company in the United States. BRANDHUB TRADE LLC is responsible for the operation of this website, including product sales, order processing, customer support, warranties, returns, and refunds.
Our mission is to make well-designed timepieces accessible to customers worldwide through a transparent and direct online sales model.
Our Story
Tomi Brand was created with the objective of offering modern timepieces inspired by classic watch design, without the pricing structure traditionally associated with luxury retail.
By operating primarily through online sales channels, we focus on clear product presentation, fair pricing, and consistent customer support. From the beginning, our priority has been to build a brand centered on clarity, consistency, and trust.
All products available on this website are presented with accurate descriptions, specifications, and features, allowing customers to make informed purchasing decisions.
Design Approach
Tomi Brand follows a design approach focused on practicality, usability, and balanced aesthetics suitable for everyday wear. Product specifications, materials, and features are disclosed clearly on each product page.
Sales Model
Tomi Brand operates primarily through its official online store. Through this platform, we provide product information, customer communication, and post-purchase assistance directly to customers.
All purchases made through this website are processed and supported by BRANDHUB TRADE LLC in accordance with the policies published on this website, including shipping, returns, refunds, and warranty coverage.
Shipping, Returns & Warranty
We aim to provide a clear and secure shopping experience.
Shipping:
Orders are shipped with tracking information when available. Estimated delivery times and shipping costs are displayed during checkout and detailed in our Shipping Policy.
Returns:
Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in our Returns Policy.
Warranty:
Tomi Brand watches include a 2-year limited warranty covering eligible manufacturing or functional issues, as described in our Warranty Policy.
Company Information & Transparency
Legal Entity:
BRANDHUB TRADE LLC
Business Address:
4800 North Federal Highway, Suite B200
Boca Raton, FL 33431
United States
Customer Support:
Available 7 days a week, from 9:00 AM to 6:00 PM
Email:
support@tomibrand.com
All customer inquiries are handled through the contact channel above.
Our Commitment
We are committed to accurate product representation, transparent policies, and reliable customer support. All information provided on this website is intended to ensure a clear and trustworthy shopping experience.
Customers are encouraged to review product details and policy pages before completing a purchase. Our support team is available to assist with any questions regarding products, orders, or policies.